How do virtual numbers work?

A virtual phone number is a working telephone number that is not tied to any physical location or device. Calls to a virtual number can be set up to route to mobile devices, physical office phones, software-based “softphones” on computers, and even other phone numbers.

A virtual business phone number for business works over the internet rather than through traditional telephone providers and can do everything a traditional number can do and more.

The benefits of VoIP and virtual numbers are substantial. With no need for additional hardware, installation, or maintenance, costs are often lower than traditional phone systems, while VoIP phone features are generally far more advanced, allowing businesses to utilize intelligent call routing, cross-platform call transferring, after-hours global routing, and more. For global firms, the ability to quickly obtain local numbers in 40+ countries helps foster credibility with local customers while also keeping communications costs low.

What’s the difference

Virtual Phone Numbers

  • Can be used anywhere in the world
  • Can be used on almost any device
  • Can be set up to route calls to other devices or other numbers automatically
  • Allows you to use your personal smartphone without giving out your own number
  • Requires no hardware – low-cost and versatile
  • Can be routed globally to reach available personnel, 24/7

Traditional Phone Numbers

  • Tied to a specific geographical location
  • Tied to a specific device
  • Call routing options are limited
  • You can use your personal number but there’s no way to separate business and personal
  • Requires expensive hardware for each new phone number
  • Global routing options limited
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